Our Services

At Symbol, we are committed to delivering high-quality IT services that are tailored to the specific needs of each business.

Our experienced professionals have the knowledge and expertise to help businesses leverage technology to achieve their goals and stay ahead of the competition.

Contact us today to learn more about how we can help your business succeed.

IT Field Engineering Services

We provide a wide range of services to help businesses maintain and optimize their IT infrastructure.
Our IT field engineering services include:

Network Installation and Configuration:

We provide network installation and configuration services to ensure that businesses have reliable and robust network infrastructure that can support their operations.

Our services include the installation of network hardware, configuration of routers and switches, and testing and troubleshooting to ensure that the network is functioning optimally.


Hardware Maintenance and Repair:

Our hardware maintenance and repair services help businesses keep their IT equipment in top condition.

We offer preventive maintenance services to prevent downtime and minimise the risk of equipment failure, as well as repair services to quickly resolve any issues that may arise.


Server Installation and Configuration:

We provide server installation and configuration services to help businesses set up and configure servers to meet their specific needs.

We take a proactive approach to server management, ensuring that servers are configured for optimal performance and that any potential issues are identified and addressed before they become major problems.


Software Installation and Configuration:

Our software installation and configuration services help businesses install and configure software to meet their specific needs.

We offer a range of services, including software deployment, configuration, and testing, to ensure that businesses have the software tools they need to be successful.


EPoS Break fix and maintenance:

We have a very knowledgeable and experienced team of engineers who specialise in Retail EPoS Systems.


Remote IT Support:

Our remote IT support services enable businesses to get the help they need quickly and efficiently. We offer remote troubleshooting and support services to quickly resolve any issues that may arise, reducing downtime and minimizing the impact on business operations.

IT Data and Telephony Services

At Symbol, we offer a wide range of IT data and telephony services to help businesses stay connected and competitive in today’s fast-paced digital world.

Our IT data and telephony services include:

Cloud Computing:

We provide cloud computing solutions that allow businesses to store and access data from anywhere in the world.

With our cloud computing services, businesses can enjoy enhanced security, scalability, and flexibility, without the need for costly hardware or software.


Networking:

Our networking services ensure that businesses have a robust and reliable network infrastructure that enables smooth communication and collaboration between teams.

We offer network design, implementation, and maintenance services, as well as network security solutions to safeguard against cyber threats.


VoIP:

Our VoIP (Voice over Internet Protocol) services provide businesses with a cost-effective and efficient way to communicate with customers and employees.

With VoIP, businesses can make and receive calls over the internet, saving money on traditional phone bills and increasing productivity.


Data Backup and Recovery:

Our data backup and recovery services ensure that businesses never lose critical data due to unexpected events such as hardware failure, natural disasters, or cyberattacks.

We offer automated backup solutions, disaster recovery planning, and data restoration services to keep businesses up and running at all times.

IT Infrastructure Services

We provide a comprehensive range of IT infrastructure services to help businesses thrive in today’s digital landscape.

Our IT infrastructure services include:

Network Design and Implementation:

We provide customized network design and implementation services to help businesses build a robust and reliable network infrastructure that can meet their specific needs.

We take a proactive approach to network management, monitoring the network to identify and address any potential issues before they become major problems.


Cloud Computing Solutions:

Our cloud computing solutions enable businesses to store and access data from anywhere in the world, without the need for costly hardware or software.

We offer a range of cloud-based services, including Software as a Service (SaaS), Infrastructure as a Service (IaaS), and Platform as a Service (PaaS), to meet the diverse needs of our clients.


Cybersecurity Solutions:

We provide a range of cybersecurity solutions to help businesses protect themselves against the growing threat of cyberattacks.

Our services include security assessments, vulnerability testing, and risk management solutions to help businesses identify and mitigate potential security risks.


Disaster Recovery and Business Continuity:

Our disaster recovery and business continuity services help businesses minimize downtime in the event of a natural disaster, cyberattack, or any other unexpected event.

We provide comprehensive backup and recovery solutions to ensure that critical data is protected and can be restored quickly in the event of a disaster.


IT Consulting:

Our IT consulting services enable businesses to make informed decisions about their IT infrastructure.

We provide expert advice on technology investments, strategic planning, and operational optimization, helping businesses to stay competitive and agile in a rapidly changing digital landscape.

IT Applications Support Services

We support a wide range of applications to help you streamline your business operations, improve efficiency, and enhance productivity.

Our support model is designed to be user-friendly, reliable, and secure. We understand the importance of data security and ensure that our applications support meet industry standards for data protection.

IT Service Desk :

Providing agents who will take support calls, focussing on a high first line fix rate.

Support of EPoS Systems:

Our team takes on support of EpoS systems for various retailers ensuring customer SLA’s are met.

Support of Replenishment Systems:

For ensuring customer forecasting and order generation is not impacted.

Support of Bespoke Applications:

Our teams take on full involvement of the technical knowledge for projects so that applications can be supported allowing the customer to focus on more complex projects and enhance their roadmap.

Inventory Management:

Our inventory management application helps track inventory levels, set reorder points, and manage stock across multiple locations.
 

Levelling of Technical Knowledge:

We act as a 2nd and 3rd line technical teams working with the customer to ensure business impact is kept to a minimum.