Unified
Communications Solutions

What we can do for you

We provide Unified Communications (UC) solutions that enhance collaboration and boost productivity. By integrating voice, video, messaging, and conferencing into a single platform, we ensure seamless communication for businesses of all sizes—whether in the office, remote, or hybrid. Our solutions simplify communication, improve teamwork, and create a smooth experience for both employees and clients.

we're here to help you

Our Services

 
  • Contact Centre Solutions: Improve customer service with integrated solutions for handling calls, emails, chats, and social media inquiries. Features include advanced analytics, omnichannel support, and CRM integration for exceptional customer experiences.

  • Instant Messaging & Chat: Boost team communication with secure, instant messaging platforms. Our solutions enable one-on-one or group chats, file sharing, and access to communication history, ensuring efficient collaboration from any location.

  • Unified Mobile Access: Stay connected on the go with mobile apps that integrate with your UC system. Access voice calls, video chats, instant messaging, and voicemail from your smartphone or tablet—anytime, anywhere.

  • Security & Compliance: Safeguard your communications with end-to-end encryption, secure authentication, and compliance with regulations like GDPR and HIPAA. Our solutions ensure your data is safe and meets all relevant standards.

  • Support & Training: Benefit from 24/7 support and training to make the most of your UC platform. Our team resolves technical issues quickly and provides training to help employees use the tools effectively.

  • Cloud Integration & Flexibility: Access your communication tools from anywhere with our cloud-based solutions. Scalable and adaptable, our UC systems grow with your business and meet evolving needs.

  • Email & Calendar Integration: Connect your email and calendar systems with your communication platform for streamlined scheduling and messaging. Compatible with Microsoft 365, Google Workspace, and other tools, we ensure a smooth workflow.

  • Voice & Telephony Solutions: Upgrade to modern, cloud-based telephony with our VoIP systems. These cost-effective, scalable, and reliable solutions allow businesses to make calls, receive messages, and integrate with CRM platforms—all from one system.

  • Video Conferencing & Collaboration: Host virtual meetings with high-quality video and audio for seamless communication. Perfect for team meetings or client presentations, our tools include screen sharing, recording, and real-time collaboration.

Tailor-Made services

Why choose us?

  • Reliability: Enjoy high uptime, fast response times, and 24/7 customer support. We keep your communications running smoothly, no matter the situation.

  • Enhanced Productivity: By centralising tools and eliminating communication silos, our UC solutions improve productivity, lower costs, and encourage better teamwork across your business.

  • Tailored to You: We customise our UC solutions to match your unique communication needs, business goals, and IT infrastructure, ensuring the perfect fit for your organisation.

  • Comprehensive Solutions: Our all-in-one UC platform integrates voice, video, messaging, and collaboration tools, simplifying your communication channels and boosting efficiency.

  • Scalability: Our systems grow with your business. Whether you’re a start-up or an enterprise, our solutions adapt to meet your evolving communication needs.

Unique services

We'd love to share our knowledge and experience

At Symbol, we believe that seamless communication is key to business success. Our Unified Communications solutions empower your workforce to collaborate effortlessly, stay connected across multiple devices, and deliver exceptional service to clients—whether in the office, remotely, or anywhere in between.